Q. How do you ensure that temporary personnel have the proper credentials, licensure and experience needed to properly perform services within each specialty?

A. Core Medical Group has an extensive prescreening process to include the following:

• Past employment/references: Our standard procedures require a minimum of three recent professional references, including two supervisors and/or peers. Core Medical Group holds high standards with regard to performance. Only candidates who exemplify commitment and dedication to their profession are referred.
• Education: Our Placement Counselors are required to verify and request copies of all Diplomas and reference material. Information is to be on file no later than the start of assignment.
• Skills: An extensive & comprehensive skill inventory is taken from each professional for every assignment. The assessment of all skill inventories is validated during the reference process for accuracy.
• Licensure/Certifications: Core Medical Group requires copies of all state licenses and certifications. In addition, Core Medical Group verifies all licenses by calling the state boards directly. CoreMed also offers licensure assistance for temporary professionals to obtain licensure in states they have not previously worked in.

Q. Do you require Criminal Background checks for each employee you hire?

A. Core Medical Group performs background checks on employees in accordance with state and client requirements.

Q. How do you address our need to have your employees oriented to this facility?

A. Core Medical group will obtain any orientation material needed from the facility and ensure the temporary professional is provided with all material prior to starting their assignment.

Q. Do you require drug testing for each employee you hire?

A. Core Medical Group will requires a 9 panel drug screen for temporary employees upon initial hire and annually thereafter. Upon client request, we can arrange a 10 or 11 panel.

Q. What is your problem resolution process?

A. Should an urgent situation arise, one which requires immediate attention, Core Medical Group will:

• Identify specific problem(s) and individual(s) involved.
• The individuals will be contacted to gain information regarding the situation.
• Specifics will be reported to the client and a solution will be proposed to ensure client satisfaction and eliminate future occurrences