| Q: |
How do you ensure that the travel professional has the proper credentials, licensure and experience needed to properly perform services within their specialty? |
| A: |
CoreMedical Group has achieved the Joint Commission's Certification for Health Care Staffing Services. The Joint Commission's Gold Seal of Approval recognizes our commitment to provide qualified and competent healthcare professionals who deliver high quality patient care. CoreMedical Group’s Quality Assurance department works to ensure all travel professionals meet or exceed the qualifications and experience levels expected. (TOC) |
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| Q: |
Do you require Criminal Background checks for each travel professional you hire? |
| A: |
Yes. CoreMedical Group performs background checks on travelers in accordance with state and client requirements. (TOC) |
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| Q: |
How do you address our need to have your travel professional oriented to this facility? |
| A: |
CoreMedical Group will obtain any orientation material needed from the facility and ensure the travel professional is provided with all material prior to starting their assignment. (TOC) |
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| Q: |
Do you require drug testing for each travel professional you hire? |
| A: |
Yes. CoreMedical Group requires a 10 panel drug screen for all travel professionals upon initial hire and annually thereafter. Upon client request, we can arrange for an 11 panel drug screen. (TOC) |
|
| Q: |
What is your problem resolution process? |
| A: |
Should an urgent situation arise, one which requires immediate attention, CoreMedical Group will:- Identify specific problem(s) and individual(s) involved.
- The individuals will be contacted to gain information regarding the situation.
- Specifics will be reported to the client and a solution will be proposed to ensure client satisfaction and eliminate future occurrences.
(TOC) |
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| Q: |
How does CoreMedical Group handle clinical competency issues? |
| A: |
CoreMedical Group is partnered with one of the nation’s leading clinical consultant services, who are able to interview, review and advise CoreMedical Group of competency concerns and clinical issues that may arise during an assignment. They are also able to suggest, provide and perform additional training or materials to a travel professional who may be experiencing professional challenges at your facility or as a first time traveler on assignment. (TOC) |
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| Q: |
What is your cancellation policy? |
| A: |
CoreMedical Group requires that our travel professionals be given a 30 day notice, unless it is determined that it is due to ‘cause’, in which we require written documentation as to the reason. (TOC) |
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| Q: |
How much will it cost me for a travel professional? |
| A: |
You do not pay CoreMedical Group unless we find some one to work in your facility, in other words we work on a contingency basis. If so, it would be an hourly bill rate. This rate depends on many market factors, such as location, cost of housing, time of year in certain areas, etc.. For more information or to speak with an Account Executive, please contact us at 800-995-2673. (TOC) |
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| Q: |
How quickly can you find some one for my open position? |
| A: |
This depends on several factors, including the type of position, bill rate, location and time of year. To speak with an Account Executive to find out candidate availability, please contact us at 800-995-2673. (TOC) |
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| Q: |
Do we have to guarantee a certain number of hours every week? |
| A: |
Yes, CoreMedical Group requires a guarantee of weekly hours since our travel professionals are considered employees of CoreMedical Group and receive benefits based on a minimum number of hours worked. Typically, we require 36 hours per week for twelve (12) hour shifts and 40 hours per week for eight (8) hour shifts. However, if you are looking for temporary staff that requires fewer hoursday/per week, please contact us at 800-995-2673, to discuss other options. (TOC) |
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| Q: |
How does the interview process work? |
| A: |
Your dedicated Account Executive will submit to you, the potential travel professional’s resume, skills checklist, and professional references so that you can decide if you want to move forward with an interview. If so, we would schedule a phone screen so that your manager could conduct an interview to determine if the travel professional is a fit for your facility. (TOC) |
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| Q: |
Does CoreMedical Group have Professional Liability Insurance coverage? |
| A: |
Yes. For more information or to request proof of coverage, please contact us at 800-995-2673. (TOC) |
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| Q: |
Can you provide professional references? |
| A: |
Yes. Your dedicated Account Executive will be able to provide you with client references upon request. (TOC) |
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| Q: |
Do you provide permanent placement? |
| A: |
Yes, CoreMedical Group has a Permanent Placement Division. For more information or to speakwith an Account Executive about your staffing needs, please contact us at 800-995-2673. (TOC) |
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Top 25% Fastest Growing Staffing Companies
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Loyalty Bonus Program
CoreMedical Group
